As you may have seen, new subscription pricing comes into effect on 14th September 2017 at 3:00 am EST.

Although there has been a recent increase in our monthly software subscription from $4.99 to $9.99 per month, if you are one of our first customers, your subscription price will be grandfathered; remaining at the original $4.99 per month.

Your original, grandfathered subscription fee will also be applied to any new displays which you purchased before 31st December 2017. So if you’re considering a purchase, now is the time to buy!

A new “Advanced” subscription tier is now available with more, powerful features (learn more). Feel free to upgrade to enjoy our new software features.

Here is a short FAQ of questions you might have:

When is the price change being implemented?

14th September 2017, 3:00 am EST.

What if I bought my frame and subscribed to Nixplay before the price change was implemented?

We have a record of all of the customers who have bought our frames and subscribed to our software before our price change was implemented.

You will still be charged at the original price of the subscription you signed up for. If you choose to buy more frames and pair them under the same account, you will be charged the original subscription price for any new displays purchased before the 31st of December, 2017.

What if I bought my frame before the price change was implemented and have not paired it yet?

If you bought the frame before 14th September 2017, 3 am EST, you will still be charged at the original subscription price at the time you bought the frame.

Our goal is to continue to serve you to the best of our ability and be your preferred choice. Please do not hesitate to contact us.


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